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Notes on agentic AI pricing, EU AI Act compliance, and how AI-delivered work should be bought and billed.

Epilot's 87% Faster Email Summaries: Time Saved Is Not ROI
2026-09-08

Epilot's 87% Faster Email Summaries: Time Saved Is Not ROI

An evidence-led review of Epilot's AI email summaries: a credible pilot signal, missing economics, and the controls needed before write access.

Ryanair's 120,000 Daily AI Chats: Containment Is Not Resolution
2026-09-08

Ryanair's 120,000 Daily AI Chats: Containment Is Not Resolution

An evidence-led review of Ryanair's agentic customer-service system: credible scale, incomplete economics, and the controls a reusable pilot needs.

Namirial's AI Contract Assistant: Speed Is Not Informed Consent
2026-09-07

Namirial's AI Contract Assistant: Speed Is Not Informed Consent

An evidence-led review of Namirial's signer-facing AI assistant: what the public case proves, what it leaves unknown, and the controls a safe pilot needs.

What Is Agentic AI — and How Should You Price It?
2026-07-21

What Is Agentic AI — and How Should You Price It?

Agentic AI does the work, not just the drafting. That breaks hourly billing. Here's how standard-hours pricing fixes it.

EU AI Act and Outsourced AI Work: What Actually Matters
2026-07-21

EU AI Act and Outsourced AI Work: What Actually Matters

If you're buying AI-delivered work in the EU, here's what the EU AI Act actually asks of the provider you're using — in plain terms.

Standard-Hours vs. Hourly Billing: A More Predictable Way to Buy AI Work
2026-07-21

Standard-Hours vs. Hourly Billing: A More Predictable Way to Buy AI Work

Hourly billing hides the price until the invoice arrives. Standard-hours pricing shows it before the work starts. Here's the actual difference.

What You Own vs. What You Access: Licensing AI-Delivered Work
2026-07-27

What You Own vs. What You Access: Licensing AI-Delivered Work

Buying an AI-built integration isn't the same as buying custom code from a dev shop. Here's the distinction worth understanding before you sign up.

How to Describe a Task So the AI Estimate Is Actually Right
2026-08-03

How to Describe a Task So the AI Estimate Is Actually Right

The estimate is only as good as the description behind it. Here's what to include — and what routinely throws it off.

Why We Require Payment Before Any Work Starts
2026-08-06

Why We Require Payment Before Any Work Starts

No task runs — not even one covered by an existing plan — until it's been bundled into an order and the payment is confirmed. Here's the reasoning.

Free vs. EU AI Act Mode: Choosing How Your Data Gets Processed
2026-08-06

Free vs. EU AI Act Mode: Choosing How Your Data Gets Processed

Two processing modes, one switch. Here's what actually changes under the hood when you flip it, and how to decide which one fits your workspace.

LEMAIT vs. Hiring a Freelancer or Dev Shop
2026-08-06

LEMAIT vs. Hiring a Freelancer or Dev Shop

Same kind of task, three ways to get it done. Here's an honest comparison of the actual trade-offs — not just the pitch.

LEMAIT vs. Zapier and Make: When No-Code Automation Isn't Enough
2026-08-06

LEMAIT vs. Zapier and Make: When No-Code Automation Isn't Enough

No-code tools are great until the workflow needs judgment, not just triggers. Here's where that line actually is.

The AI Act's High-Risk Deadline Moved. Here's What Didn't.
2026-08-11

The AI Act's High-Risk Deadline Moved. Here's What Didn't.

The Digital Omnibus pushed Annex III high-risk obligations to December 2027. Article 50 transparency started on 2 August 2026 and applies to companies that will never run a high-risk system.